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	<title>George S. May Business Blog &#187; Sales Training</title>
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	<link>http://www.georgesmayblog.com</link>
	<description>Business news and current events.</description>
	<lastBuildDate>Mon, 30 Aug 2010 23:06:32 +0000</lastBuildDate>
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		<title>It’s the Economy. It’s all Local. Its Cure is Customers.</title>
		<link>http://www.georgesmayblog.com/it%e2%80%99s-the-economy-it%e2%80%99s-all-local-its-cure-is-customers/</link>
		<comments>http://www.georgesmayblog.com/it%e2%80%99s-the-economy-it%e2%80%99s-all-local-its-cure-is-customers/#comments</comments>
		<pubDate>Mon, 30 Aug 2010 23:06:32 +0000</pubDate>
		<dc:creator>Michael Bruening</dc:creator>
				<category><![CDATA[Economy]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Management Training]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Bush]]></category>
		<category><![CDATA[clinton]]></category>
		<category><![CDATA[customers]]></category>

		<guid isPermaLink="false">http://www.georgesmayblog.com/?p=4012</guid>
		<description><![CDATA[The Clinton/Bush election campaign popularized the saying “It’s the economy, stupid.”   Add to that one of the oldest and wisest political axioms: “All politics is local.”  The combination describes the thoughts of owners today wondering if they should hire, expand, promote or take other actions to improve their businesses.
 The single most important factor for business [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Southwest Airlines Apologizes the Right Way</title>
		<link>http://www.georgesmayblog.com/southwest-airlines-apologizes-the-right-way/</link>
		<comments>http://www.georgesmayblog.com/southwest-airlines-apologizes-the-right-way/#comments</comments>
		<pubDate>Thu, 26 Aug 2010 14:21:44 +0000</pubDate>
		<dc:creator>Michael Bruening</dc:creator>
				<category><![CDATA[Economy]]></category>
		<category><![CDATA[Ethics]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Chicago Tribune]]></category>
		<category><![CDATA[customer apologies]]></category>
		<category><![CDATA[southwest airlines]]></category>

		<guid isPermaLink="false">http://www.georgesmayblog.com/?p=4009</guid>
		<description><![CDATA[The way that Southwest Airlines apologizes to customers for a bad trip – for whatever reason – was the topic of a large story on the front page of the Chicago Tribune’s Business section on Wednesday, August 25.
 Not every one of your customers has a perfect experience, and it can happen for a variety of [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Trust: Having it. Getting it.</title>
		<link>http://www.georgesmayblog.com/trust-having-it-getting-it/</link>
		<comments>http://www.georgesmayblog.com/trust-having-it-getting-it/#comments</comments>
		<pubDate>Wed, 25 Aug 2010 18:07:09 +0000</pubDate>
		<dc:creator>Michael Bruening</dc:creator>
				<category><![CDATA[Economy]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Gallup Poll]]></category>
		<category><![CDATA[news media]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[trust]]></category>

		<guid isPermaLink="false">http://www.georgesmayblog.com/?p=3998</guid>
		<description><![CDATA[ Trust.  One little word that can give a lot of meaning to anything connected with it.  A recent Gallup poll shows many people do not trust the news media. Only 25% have either a “great deal” or “quite a lot” of confidence in newspapers.  Even fewer, 22%, have confidence in TV news.
 As a business owner, [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Which Companies Are Greenest?</title>
		<link>http://www.georgesmayblog.com/which-companies-are-greenest/</link>
		<comments>http://www.georgesmayblog.com/which-companies-are-greenest/#comments</comments>
		<pubDate>Fri, 11 Jun 2010 14:24:06 +0000</pubDate>
		<dc:creator>Tony Nusret</dc:creator>
				<category><![CDATA[Economy]]></category>
		<category><![CDATA[Ethics]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[Burt's Bees]]></category>
		<category><![CDATA[Colgate-Palmolive]]></category>
		<category><![CDATA[ecology]]></category>
		<category><![CDATA[green]]></category>
		<category><![CDATA[green revolution]]></category>
		<category><![CDATA[Johnson & Johnson]]></category>
		<category><![CDATA[microsoft]]></category>

		<guid isPermaLink="false">http://www.georgesmayblog.com/?p=3574</guid>
		<description><![CDATA[With the green revolution well underway in America, more and more consumers are trying to go green with how they spend their green. This consumer activism leads to a great stampede of marketing towards trying to capitalize on this very popular (and profitable) movement.
Several brands have emerged as being “green” or having “green products” and [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Tips for the franchisee to stay successful</title>
		<link>http://www.georgesmayblog.com/tips-for-the-franchisee-to-stay-successful/</link>
		<comments>http://www.georgesmayblog.com/tips-for-the-franchisee-to-stay-successful/#comments</comments>
		<pubDate>Tue, 12 May 2009 20:14:07 +0000</pubDate>
		<dc:creator>gsmwriter</dc:creator>
				<category><![CDATA[Ethics]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Management Training]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[dunkin donuts]]></category>
		<category><![CDATA[eat fresh]]></category>
		<category><![CDATA[franchise]]></category>
		<category><![CDATA[franchisee]]></category>
		<category><![CDATA[ideas]]></category>
		<category><![CDATA[kfc]]></category>
		<category><![CDATA[McDonald's]]></category>
		<category><![CDATA[schemes]]></category>
		<category><![CDATA[subway]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.georgesmayblog.com/?p=1320</guid>
		<description><![CDATA[Here are a few pointers for franchisees who are just getting off the ground:
1. Respect the company&#8217;s business model and brand, don&#8217;t reinvent it. The fact is, the reason you decided to franchise a particular company is, likely, because you already saw its success. Why try to change up a business model that has been working? Embrace [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>A study you probably will want to show your boss</title>
		<link>http://www.georgesmayblog.com/a-study-you-probably-will-want-to-show-your-boss/</link>
		<comments>http://www.georgesmayblog.com/a-study-you-probably-will-want-to-show-your-boss/#comments</comments>
		<pubDate>Thu, 02 Apr 2009 22:19:44 +0000</pubDate>
		<dc:creator>gsmwriter</dc:creator>
				<category><![CDATA[Ethics]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Management Training]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[brent coker]]></category>
		<category><![CDATA[freedom to surf]]></category>
		<category><![CDATA[melbourne]]></category>
		<category><![CDATA[surfing the internet]]></category>

		<guid isPermaLink="false">http://www.georgesmayblog.com/?p=1167</guid>
		<description><![CDATA[A study conducted on Melbourne, Australia has revealed that workers who are allowed to surf the internet for personal reasons, while on the clock, are actually 9% more productive than those who aren&#8217;t allowed to.
&#8220;Firms spend millions on software to block their employees from watching videos on YouTube, using social networking sites like Facebook or [...]]]></description>
		<wfw:commentRss>http://www.georgesmayblog.com/a-study-you-probably-will-want-to-show-your-boss/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Increase your advertising results</title>
		<link>http://www.georgesmayblog.com/increase-your-advertising-results/</link>
		<comments>http://www.georgesmayblog.com/increase-your-advertising-results/#comments</comments>
		<pubDate>Tue, 03 Mar 2009 20:18:57 +0000</pubDate>
		<dc:creator>gsmwriter</dc:creator>
				<category><![CDATA[Management]]></category>
		<category><![CDATA[Management Training]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[advertising tips]]></category>
		<category><![CDATA[increase]]></category>
		<category><![CDATA[message]]></category>
		<category><![CDATA[results]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[techniques]]></category>

		<guid isPermaLink="false">http://www.georgesmayblog.com/?p=978</guid>
		<description><![CDATA[Are you currently advertising for your small business, but not getting the results you had hoped for. Below are some points to help set you thinking outside of the box. Each one can be used on its own or researched in greater depth to understand the art and science that go into making it effective. In [...]]]></description>
		<wfw:commentRss>http://www.georgesmayblog.com/increase-your-advertising-results/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Common marketing mistakes</title>
		<link>http://www.georgesmayblog.com/common-marketing-mistakes/</link>
		<comments>http://www.georgesmayblog.com/common-marketing-mistakes/#comments</comments>
		<pubDate>Tue, 03 Mar 2009 19:42:30 +0000</pubDate>
		<dc:creator>gsmwriter</dc:creator>
				<category><![CDATA[Management]]></category>
		<category><![CDATA[Management Training]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[budget]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[marketing plan]]></category>
		<category><![CDATA[message]]></category>
		<category><![CDATA[mistakes]]></category>
		<category><![CDATA[target audience]]></category>
		<category><![CDATA[top 4]]></category>

		<guid isPermaLink="false">http://www.georgesmayblog.com/?p=976</guid>
		<description><![CDATA[Marketing is just as vital to any organization as any other piece of the operation. No matter how ground-breaking, penny-saving, top-of-the-line, best-bang-for-your-buck the product may be, if people do not know about it, they can not buy it. But, like any other part of running a small business, marketing your product must be done correctly [...]]]></description>
		<wfw:commentRss>http://www.georgesmayblog.com/common-marketing-mistakes/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>A letter to the IRS from a small business owner</title>
		<link>http://www.georgesmayblog.com/a-letter-to-the-irs-from-a-small-business-owner/</link>
		<comments>http://www.georgesmayblog.com/a-letter-to-the-irs-from-a-small-business-owner/#comments</comments>
		<pubDate>Tue, 16 Dec 2008 22:32:20 +0000</pubDate>
		<dc:creator>gsmwriter</dc:creator>
				<category><![CDATA[Ethics]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[expenditures]]></category>
		<category><![CDATA[expensive]]></category>
		<category><![CDATA[Halliburton]]></category>
		<category><![CDATA[Iraq]]></category>
		<category><![CDATA[IRS]]></category>
		<category><![CDATA[KRS]]></category>
		<category><![CDATA[NASA]]></category>
		<category><![CDATA[over spending]]></category>
		<category><![CDATA[tax]]></category>
		<category><![CDATA[tax payer]]></category>
		<category><![CDATA[toilets]]></category>

		<guid isPermaLink="false">http://www.georgesmayblog.com/?p=313</guid>
		<description><![CDATA[Dear Internal Revenue Service,
It&#8217;s March now and as I sit down with my accountant, I see that next month our company will be responsible for a total of $11,296.42 in taxes. First of all, I wanted to take a quick second to extend my gratitude to what a great job you guys have been doing. [...]]]></description>
		<wfw:commentRss>http://www.georgesmayblog.com/a-letter-to-the-irs-from-a-small-business-owner/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Sales Training Becomes Your &#8220;Secret Ingredient&#8221; in harsh economic times.</title>
		<link>http://www.georgesmayblog.com/sales-training-becomes-your-secret-ingredient/</link>
		<comments>http://www.georgesmayblog.com/sales-training-becomes-your-secret-ingredient/#comments</comments>
		<pubDate>Mon, 15 Dec 2008 19:15:24 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Sales Training]]></category>

		<guid isPermaLink="false">http://www.georgesmayblog.com/?p=296</guid>
		<description><![CDATA[Management tends to cut entertainment, travel and training budgets first, when the economy slows down. It&#8217;s unfortunate, ironic and a huge mistake that can cause serious setbacks to competitiveness and marketshare growth. It&#8217;s been proven that when organizations continue to invest in their people, training and systems during economic slowdowns, they tend to experience faster [...]]]></description>
		<wfw:commentRss>http://www.georgesmayblog.com/sales-training-becomes-your-secret-ingredient/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Three Essential Tips To Selling</title>
		<link>http://www.georgesmayblog.com/three-essential-tips-to-selling/</link>
		<comments>http://www.georgesmayblog.com/three-essential-tips-to-selling/#comments</comments>
		<pubDate>Thu, 04 Dec 2008 21:08:29 +0000</pubDate>
		<dc:creator>gsmwriter</dc:creator>
				<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[buyer]]></category>
		<category><![CDATA[knowledgeable]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[seller]]></category>
		<category><![CDATA[selling]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Tips]]></category>
		<category><![CDATA[training]]></category>

		<guid isPermaLink="false">http://www.georgesmayblog.com/?p=204</guid>
		<description><![CDATA[ A common mistake for people selling is talking instead of listening; especially when the item is something that the salesperson really cares about or is highly knowledgeable of.
When the sales person gets the question:
&#8220;So what can you do for me?&#8221; or &#8220;How is this product going to help me?&#8221;
The general response tends to be a [...]]]></description>
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		<slash:comments>0</slash:comments>
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